Breaking down on the road can be stressful, especially in Dubai’s busy traffic or under the intense summer sun. When your vehicle refuses to start or you face an unexpected breakdown, knowing how to call for car recovery properly can save you time, money, and a lot of frustration. Unfortunately, many drivers make common mistakes during this process that delay help or even worsen their situation.
At TRT Recovery UAE, we have helped thousands of motorists get back on the road fast. In this article, we share the top 7 mistakes people make when calling for car recovery in Dubai and how you can avoid them for a smoother, safer experience.
1. Not Knowing Your Exact Location
One of the most common problems we encounter is callers’ being unable to describe their location accurately. Dubai’s roads can be confusing, and being vague makes it difficult for recovery teams to find you quickly.
How to avoid this:
Use your smartphone’s GPS, maps app, or WhatsApp to get your precise location.
Share landmarks, road names, or nearby exits.
If safe, send a location pin via WhatsApp or SMS.
2. Calling Unverified or Non-Specialized Numbers
When panicked, some drivers call any roadside number they find online or in their contacts, risking delays or even scams.
How to avoid this:
Always call a trusted, licensed, and experienced car recovery company like TRT Recovery.
Check reviews and confirm 24/7 availability.
Save the official number in your phone before an emergency.
3. Failing to Describe the Problem Clearly
“It’s broken” doesn’t help the dispatcher prepare the right equipment or technician.
How to avoid this:
Describe what happened (engine won’t start, flat tire, overheated engine).
Mention any warning lights or unusual sounds.
Be honest, if you try any fixes yourself?
4. Not Providing Vehicle Details and Special Circumstances
Different cars require different towing methods. Off-road or desert breakdowns need special handling.
How to avoid this:
Provide your vehicle’s make, model, and year.
Mention if you are stuck in sand, on a highway shoulder, or on a narrow street.
Inform if your car is electric or hybrid (some require special equipment).
5. Attempting Unsafe Repairs Without Proper Tools or Knowledge
Attempting to fix a complex issue without the necessary experience can be hazardous and lead to further damage.
How to avoid this:
Avoid tinkering if you’re unsure; wait for professionals.
Use only simple, safe fixes like changing a tire if you know how.
Stay inside the vehicle if you are on a busy road or in an unsafe area.
6. Waiting in Unsafe or Inconspicuous Places
Some drivers wait on highways or in dark, isolated areas, risking their safety.
How to avoid this:
Move your car to a safe spot if possible, such as the shoulder or a well-lit area.
Turn on hazard lights and place reflective triangles.
Stay inside the car with the doors locked if the environment is unsafe.
7. Not Confirming Service Hours or Pricing in Advance
Hidden fees or long waiting times can add stress.
How to avoid this:
Call a company offering 24/7 emergency roadside assistance.
Ask for an estimated arrival time and transparent pricing upfront.
Choose providers with clear terms and positive customer feedback.
Conclusion
Calling for car recovery in Dubai doesn’t have to be stressful if you know what to do. Avoid these common mistakes by preparing ahead, staying calm, and trusting a professional like TRT Recovery UAE.
Need a fast, reliable car recovery service or towing service anywhere in Dubai or the UAE?
Call us anytime at +971 50 791 3692 or visit our website for immediate assistance, and try our car recovery services. Stay safe, stay prepared, and keep driving with confidence!